Computer Science

Computer Support

Royal Military College Saint-Jean is supported by the two following IT Teams:

  • Canadian Defence Academic IT Svc Det St-Jean (CDA IT Svc – Det St-Jean)
  • Corporation du Fort St-Jean IT Svc (CFSJ IT Svc)

CDA IT Svc – Det St-Jean

The CDA IT Svc fully supports the EDUNET network. A user account, password and email address are allocated to each student at the beginning of the school year, following a computer security awareness session. This account also provides access to an O365 account and to WIFI on the College site.

CDA IT Svc provides a wireless network (WIFI) called CMRSJ-INTERNET to access the Internet from your laptop or smart device.


CFSJ IT Svc supports the Ethernet network, which is available upon request in officer cadets’ and naval cadets’ accommodation.

IT Technical Assistance

CDA IT Svc – Det St-Jean

All requests for technical assistance for the EDUNET network (user accounts, computer problems, equipment malfunctions or breakdowns, etc.) and the wireless network (WIFI) must be forwarded to IT Support via an Octopus ticket.

You'll also find a shortcut in your O365 profile on

Please note that we do not support personal peripherals.

Our office is located in room C-1040 at the de Léry Building. Please open a ticket before coming in. If necessary, a request for an appointment will be sent to you so that we can address your problem in person.

Opening hours

  • During the fall and winter semesters:
    Monday to Friday, 7:30 a.m. to 4:00 p.m. (closed between 12:00 and 12:30 p.m.)
  • Summer period (June/July):
    Monday to Friday, 8:00 a.m. to 3:00 p.m. (closed between 12:00 and 1:00 p.m.)


Any request for a telephone line or Ethernet connection in student accommodations must be reported to the reception desk located at the entrance of the de Léry Building between 7:00 a.m. and 10:00 p.m. (weekdays) and 10:00 a.m. and 10:00 p.m. (weekends), mentioning the following information:

  1. Last name, first name;
  2. Squadron;
  3. Flag;
  4. Room number;
  5. Outlet number; and
  6. Description of the problem.

The situation will be dealt with within a maximum of forty-eight (48) working hours after the problem has been reported to the reception desk:

  1. A technician from CFSJ IT Svc will check the network port only, not the equipment connected to it; and
  2. A note will be left on the desk indicating the visit of the technician and mentioning findings.

No service will be provided by CDA and CFSJ IT Svc on weekends or holidays unless there is a major problem affecting a large majority of students. Such problems must be reported by the officer cadet on duty at the security gate.

Computer labs

Three computer labs are located in the Lahaie Building. Rooms LH325 and LH327 are reserved for teaching purposes. Room LH113 is available to students for work or Internet research.

It is strictly forbidden to eat or drink in the computer labs. The use of computer equipment is a privilege. Anyone failing to comply with the rules may lose their privilege.

Internet Service Procedure

Student accommodations are equipped with Internet connectivity through the wireless network (WIFI) known as CMRSJ-Internet. We prefer this connection mode for your personal devices. Any problem with this type of connection must be reported by opening an Octopus ticket.

To activate your room’s network port, you must request it at the reception desk in the de Léry entrance hall. This is also where you can report any issues related to Ethernet connectivity.

The installation of personal wireless routers is prohibited.

As with a residential Internet connection, officer cadets and naval cadets are bound by Vidéotron's user contract, which prohibits abusive use that interferes with or disrupts the service.

Date modified: